FAQS about on-line purchasing

Below is a list of the most common questions and answers pertaining to ordering on-line. For comments or additional information please e-mail: garry@nywool.com (315) 829-3149

What type of credit cards do you accept?

What items are available for purchase?

If I wanted a refund or needed to cancel, what should I do?

Is my transaction safe?

What do you do with my personal information after ordering?

Is on-line the only way to purchase your blankets?

www.nywool.com utilizes a Geotrust digital certificates to enable the Secure Sockets Layer (SSL) protocolin you browser. This enables secure communications between your web browser and our site at www.nywool.com

 

 

 

 

 

 

 

 

 

 

What type of credit cards do you accept?
MasterCard, VISA, American Express & Discover (Novus) accepted along with check or cash

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What items are available for on-line purchase?
Only items indicated are currently available for on-line purchasing. If you wish to purchase any additional items call 315-829-3149 or e-mail: garry@nywool.com.

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If I wanted a refund or needed to cancel, what should I do?
Refunds and cancellations are available. Please call or e-mail us.

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Is my transaction safe?
Absolutely. www.nywool.com utilizes SSL whenever sensitive information is sent or received from your computer. Secure Socket Layer (SSL) has been standard equipment on browsers for several years. If your computer has version 4 or higher of Netscape Navigator, Internet Explorer or AOL you have SSL. SSL server authentication allows your browser to confirm a server's identity. Using standard techniques of public-key cryptography, it checks that the server's certificate and public ID are valid and have been issued by a certificate authority (CA) listed in the browser's list of trusted CAs. An SSL connection encrypts all information sent between your browser and our server. This provides an extremely high degree of confidentiality. www.nywool.com is operating this cart under a Geotrust Blanket Secure Certificate.

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What do you do with my personal information after ordering?
All information obtained on this site will not be sold or used by any third party persons. The information will be used for the business at hand for Wildflower Woolens (www.nywool.com) and will be kept in the strictest confidence. All credit card and personal information will not be stored on any servers for security reasons.

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Is on-line the only way to purchase your blankets
No. Wildflower Wollens (www.nywool.com) offers this convenient on-line feature to help our customers purchase their products using their credit card securely. If you prefer, you can purchase at: Gems Along the Mohawk, 800 Mohawk Street, Herkimer, NY 13350 or call (315) 829-3149

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October 12, 2003